Intuit Update

Attention Quicken and QuickBooks Users

As part of our upcoming system upgrade (September 5–8, 2025), you’ll need to take a few important steps to ensure your account history and online connections with Quicken or QuickBooks continue to work smoothly.

Here’s what you need to know:

  • 1st Action Date – Final Download & Backup
    Before Friday, September 5 at 4:00 PM, please complete a final transaction download and backup of your data file. After the upgrade, some account history may no longer be available, so this step ensures you keep a complete record.

  • 2nd Action Date – Reconnect Accounts
    After the upgrade, beginning Monday, September 8 at 8:00 AM, you’ll need to deactivate and then reactivate your online banking connection in Quicken or QuickBooks. This will re-establish the link to your FNB accounts on the new system. (Services may be interrupted for up to 5 business days following the upgrade.)

Conversion Instructions

Quicken - click HERE
QuickBooks Desktop - click HERE
QuickBooks Online - click HERE
 
 

  • Temporary Service Interruption
    Intuit aggregation services may be interrupted for up to 5 business days following the upgrade. During this time:

    • Quicken Windows/Mac Express Web Connect may not work

    • QuickBooks Online Express Web Connect may not work

    • Users are encouraged to download a QFX/QBO file manually during the outage to keep your records up to date

The following videos will provide you with additional support for the required changes. Each video demonstrates the deactivate/disconnect process for that product.