Help Center

The Office of the Comptroller of the Currency (OCC) charters, regulates, and supervises all national banks.

If you have a complaint about a national bank and cannot resolve it with the institution, contact the OCC Customer Assistance Group at 1-800-613-6743 or customer.assistance@occ.treas.gov. Or, visit their Customer Assistance Group online for more information.
Click the button below to visit our Security & Consumer Protection Help Center.